Smart Concierge for
Today's Hotels
AI-powered guest communication across WhatsApp, Telegram, Messenger, Instagram, and X. One inbox. Zero missed messages. Happy guests.
5+
Channels unified
24/7
AI availability
<2s
Response time
The inbox problem every hotel faces
Hotels drown in guest messages across channels. Staff can't keep up. Guests wait. Revenue leaks. Your reputation suffers — not because your team doesn't care, but because no human can monitor five platforms at once.
Everything your concierge needs
One platform. All channels. Intelligent automation.
AI Concierge
Instant, intelligent responses to guest queries 24/7. No wait times, no missed messages.
Multi-Channel
WhatsApp, Telegram, Messenger, Instagram, X — one unified inbox for your entire team.
Human Handoff
Seamless escalation from bot to staff when nuance or empathy is required.
Knowledge Base
Train your concierge with your hotel's unique information, policies, and local recommendations.
Smart Tickets
Maintenance, housekeeping, and guest requests tracked automatically and routed to the right team.
Payment Links
Send Stripe payment links directly in conversation for upsells, upgrades, and services.
How it works
Up and running in under an hour.
Connect your channels
Link WhatsApp, Telegram, Instagram, Messenger, and X in minutes. No technical setup required.
AI responds instantly
Avva answers common guest questions around the clock using your hotel's knowledge base.
Staff takes over when needed
When a guest needs personal attention, the conversation transfers seamlessly to your team.
Ready to transform your guest experience?
Join hotels already using Avva to deliver faster, smarter guest service — on every channel, around the clock.